Frequently Asked Questions

How Can We Help?

Find below the main information about contact, delivery, orders, and policies at Caravela Livros do Brasil.

How can I contact you?

You can contact us by email at Caravelalivros@gmail.com.

What is the delivery time?

Delivery usually takes 2 to 5 business days, depending on your region.

Do you deliver worldwide?

Yes, we deliver to customers all over the world. 🌍

Can I exchange or return a product?

No. Unfortunately, we do not offer exchanges or returns.

What if I do not receive my order?

If you do not receive your order within 2 weeks, please send us an email with your order number. If the order is not delivered, you will receive a refund for the amount paid.